Refund Policy

At Kaprilux Group Inc., we want you to love your order.

Returns

You may request a return within 14 days of delivery.
To be eligible:

• Item must be unworn, unwashed, and in its original packaging.

• Tags and labels must remain attached.

Email support@kapriluxyc.com with your order number to start a return.

Refunds

Once your return is received and inspected, we’ll notify you by email.
Approved refunds are processed back to your original payment method within 5–10 business days.

Non-Returnable Items

• Gift cards

• Final sale or discounted items

• Digital or customized products